Introduction

At Divya Express Transport Service, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our goods transportation services. Our goal is to ensure transparency and maintain your trust.

Divya Express Transportation Service operates the website www.divyaexpress.com, which provides services such as truck and trailer supply for transportation of industrial, consumer goods and freight service.

Information We Collect

To provide our services effectively, we may collect the following types of information:

• Personal Identification Information: Name, address, phone number, and email address.
• Transportation Details: Information about the goods being transported, including the pickup and delivery addresses.
• Payment Information: Billing details necessary to processing payments.
• Communication Records: Any communications with our customer service team, including emails and phone calls.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To transport goods and ensure they reach their destination safely and on time.
• Customer Support: To respond to inquiries, provide support, and improve our services.
• Payment Processing: To handle billing and payments securely.
• Legal Compliance: To comply with applicable laws and regulations.

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• Service Providers: We may share information with trusted third-party partners who assist us in operating our business, such as payment processors and logistics partners.
• Legal Requirements: We may disclose information if required by law, court order, or other governmental or legal authority.

Data Security

We may collect information that your browser sends whenever you visit our site. This data includes information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics

We implement a variety of security measures to protect your personal information. These include encryption, secure networks, and access controls. While we strive to protect your data, please remember that no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Rectify Errors: Request corrections to any inaccurate or incomplete data.
• Erase Data: Request the deletion of your data under certain circumstances.
• Object to Processing: Object to the processing of your data if you believe it is not being used appropriately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your data, please contact us at:

• Email: divyaxpress@gmail.com
• Phone: +91-9993406412

If you choose to use our Service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used to provide and improve the Service.  Your privacy is important to us, we will not use or share your information with anyone except as described in this privacy policy and we are committed to ensuring that your personal information is handled securely and responsibly. Thank you for choosing Divya Express Transport Service.